Indicate N/A if unavailable

Date Received By Lazard TP

1. Company, Product and Service Documents 

• Product Documents

• User Manuals [including Installation Guides, etc.]

NA

• Reference Manuals

NA

• Architecture/implementation

10/16/00

• Product Design Documents

10/16/00

• Brochures, Product Fact Sheets

NA

• White papers

NA

• Industry Analyst Articles

NA

• Corporate and technical management biographies

NA

• Case studies / User Stories

10/16/00

2. Product Maintenance Information

• Problem Reports:

• details by Customer, severity, resolution - past 6 months

• trend report – monthly problems by product version, severity - preceding 1 year

• Product Release Documentation

• Release documents for previously shipped 2 product versions/releases

• Release planning documents [upcoming versions/releases]

• Post-mortem documents on latest production release

3. Plans and schedules

• Project plans & schedules for current development projects

• Project plans & schedules for maintenance releases in progress

4. Customer reference information 

• Customer technology testimonials, articles, papers, etc. 

5. Process (Method) Documentation

• Development process

• Quality Assurance / Testing process

• Configuration Management process

• Change Management process

• Information Development (Documentation) process

• Packaging and/or Distribution process

• Client Support process

• Maintenance process

• Project plans & schedules for maintenance releases in progress