We've made significant changes to our site so please report any and all errors you may find.
Do not assume it has already been reported. Also let us know if you have topics for additional tips.
Accessing Discussion List and Newsletter Archives (run via LISTSERV)
Alternate Email Addresses
Authorizing Your Email Address
Changing Your Email Address & Updating Subscriptions
Forgot Your UserID or Password?
LISTSERV Discussion List Guidelines
Login / Logout
Registering and Creating a Profile
Updating your Microsoft Outlook® Calendar
If you have a problem that you do not see below then contact us at email@example.com.
Please include your User ID. It will help us to identify the cause of
the problem more quickly.
We have determined that Netscape 6 browser does not properly display several Netpreneur Exchange forms and form validation error messages. We recommend that you NOT use Netscape 6 for any forms based Netpreneur Exchange pages. These include:
o My Profile,
o Event signup,
o Discussion / broadcast list subscribe.
Netscape 4 browsers and MS Internet Explorer 4 thru 6 browsers ( available at http://www.microsoft.com/windows/ie/ ) can be safely used on all Netpreneur Exchanges pages. If your browser was customized by your Internet Service Provided (ISP), check their member area for the latest version.
At this time there is no estimate when this problem will be corrected.
You will not be able to login to the Netpreneur Exchange with an Internet Explorer browser that has the security option set to HIGH. To check or change your security level, from your browser click Tools | click Internet Options | click Security tab. The security level for the Internet zone should be Medium. If it is Custom then the "Allow per-session cookies (not stored)" must be enabled.
The "My Services" page refreshes itself each time that it receives focus. This is done to keep the displayed subscription and registration information accurate. As a result, clicking your your browser's BACK button will redisplay a "My Services" page.
A "Previous Page" link is provided at the top and bottom of "My Services" if the browser supports the required functions. However, clicking on the BACK button from that page will display a "My Services" page. The IE 5 or later browsers have a dropdown menu between the BACK and FORWARD buttons that can be used for navigation. Netscape browser users can use the GO menu.
The Netpreneur Exchange Search now searches the entire site, excluding databases.
Accessing Discussion List and Newsletter Archives (run via LISTSERV)
Some list archives require an archive (LISTSERV) password, which may be the same as your Profile password.
If you click on a public archive, you'll go right into the archives and be able to click on the month to get specific information posted in that month.
you click on a private archive (*), you'll get a prompt to login (via LISTSERV) using your email address and a password. This means you must be a subscriber
to the list in order to view it's archives. The email address requested on that login screen is the email address you used to subscribe to that particular list.
If you created a Profile after July 2001, whatever you chose as your Profile password should also be your password for the archives.
A Profile user may also go to My Services under "Archive password information" and see whether or not your archive password
is the same as your Profile password. If it is different, you have an option to make your Profile password the same as your archive password by clicking on the link provided.
That would be easier since you would only have to remember one password for both the Netpreneur Exchange and the archives. There is also an option to save your archive password in
a cookie (see "Logging in using a cookie" in this section).
- If you have NOT created a Profile, click on the linked text in the second paragraph of the archive login page which says "get a new LISTSERV password first." Please follow the
instructions on that page on how to enter in your new password.
Then you'll receive an email back from our software (L-Soft) asking you to confirm the use of this password. You can follow the instructions
to "reply" to the message OR you can click on the link which is provided.
Once you complete this step, you
can use this password for login to the LISTSERV archives.
Login and cookies:
LISTSERV gives you the choice of whether to login each time you visit a
private archive, or you may save your login password in a cookie.
You may type in your email address and password each time you encounter a LISTSERV login
screen. However if you use an IE 5 or later browser, the AutoComplete feature will remember your
password each time you login, making the process easier. Read more on AutoComplete in the
Efficient Browsing area of Site
Logging in using a cookie:
You can store your password as a cookie on your computer and never
be prompted to see the LISTSERV login screen again. When you encounter the LISTSERV login screen, simply
type in your email address and password, then click on the "login and save my password in a cookie" button.
You'll never have to see that login screen again.
Click here for information on LISTSERV Discussion List Guidelines.
Your Profile allows you to store
multiple, optional Alternate Email
Addresses in addition to your Primary
some reasons why you might want to enter one or more Alternate Email
read " Changing Your Email Address &
Updating Your Subscriptions
- From time-to-time we find that some of the email we send is bounced back to us as undeliverable. If you provide an Alternate Email Address we can try resending the email message to your alternate email address.
- You may wish to receive a discussion list in both regular and digest mode. For example, you could subscribe to the discussion list in regular mode with your office email address and subscribe in digest mode with your home email address. During the day, when you see an email subject that is of importance to you, the email can be read and responded to immediately. When you get home you can browse all of the days emails in one digest email message.
- Alternate email addresses are also
important when changing your email address. For more explanation of this
Authorizing Your Email
You specify a Primary
Email Address in your Profile
and may also specify multiple optional Alternate Email Addresses.
Only authorized email addresses can be used to subscribe to Netpreneur Exchange broadcasts and discussion groups,
or to sign up for events. The authorization process is designed to protect
against unauthorized people registering
or subscribing under your name.
When you register on the site, an email is sent to the Primary Email Address
that you entered with a
link which you must click to authorize your Primary Email Address.
an example of what an authorization
link may look like:
If you do not receive the email, check that your Primary Email Address specified on the My
Profile page is correct.
You create a Profile during the
Clicking on the link is the
recommended method of
authorization. However, if your
email program does not support live
links and cutting and pasting the link
into your browser's address field also
fails, then you could cut and paste
the code into the Authorization Code
field on the My Profile page.
If you have specified Alternate Email Addresses in your Profile, an authorization email will
now be sent to all of the Alternate Email Addresses so that they can be
authorized as well. The authorization process is the same for each
alternate address as it was for the Primary.
If the intended recipients do not receive the emails,
check that the Alternate Email Addresses specified on the My Profile page are correct. When you save your
Profile, an authorization
email will be re-sent to all of the unauthorized Alternate Email Addresses.
To change your Primary Email Address in your Profile,
first add the new address as an Alternate Email Address.
Once added and authorized, you'll change
your Primary Email Address to this new address.
Changing Your Email Address & Updating Your Subscriptions
Login from the link on the home page (http://Netpreneur.org/login)
with your UserID and Password.
- You will then see a "Welcome xxxx" message on the home page with your name listed.
Click your name following the "welcome" statement, and this will take you directly into your Profile.
- Enter in the new email address at the bottom of your Profile
(in the “Alternate Email List”) as an Alternate
If it is not authorized SAVE your Profile and the appropriate
authorization email will be sent to you to with instruction on how
to authorize use of that
address. If this new address is already authorized, then you can skip to step 4 below.
your new email address is NOT listed as one of your existing
alternate email addresses, then you can:
in the new email address in the “Alternate Email List”
where it says “Add an alternate:”
your Profile by clicking the “Save My Profile” button
at the bottom of the page.
authorization email will be sent to the email address you just
entered. Follow the
instructions on how to authorize use of this email address. Continue with step 4.
make an Alternate Email Address your Primary Email Address, click on the radio
button below that alternate address to “Make this my Primary
action can be reversed if you click on the “Do
not change my Primary Email Address” button). Click the “Save My Profile” button when
you’re finished with your selection.
6. If you want to change your subscriptions to your new Primary
- find the subscription list, newsletter or event
you’re interested in.
which email address you’d like associated with that
subscription, then check the box to subscribe to that service.
(Uncheck to unsubscribe.)
That's it! If you have trouble, email MyProfile@netpreneur.org
and let us know what is happening.
- Upgrading to
Explorer 6 or Netscape
Navigator 4.7 will greatly improve your online experience. If
your browser was customized by your Internet Service Provided (ISP),
check their member area for the latest version.
- Users with IE 5 or later browsers can use AutoComplete. This feature saves time when typing user IDs and passwords, Web addresses, or completing form entries on Web pages.
To turn AutoComplete on or off, click the Tools menu, click Internet Options, click the Content tab, and then click the AutoComplete button.
- Users with IE 4 and above browsers can use Microsoft Profile Assistant. This feature securely stores your personal information ("VCard information"). When a Web site requests your personal information, you are presented with a window showing the requested information. You then have the option of sharing or not sharing this information.
On the Tools menu in Internet Explorer, click Internet Options. Click the Content tab. In the Personal information area, click My Profile to view and edit the information used by Profile Assistant.
- Users with IE 4 and above browsers can update their Microsoft Outlook® Calendar with the
Update my Microsoft Outlook® Calendar links on event registration pages.
UserID or Password?
register at the Netpreneur Exchange website, you choose a UserID and
Password which you need to access certain content and services. If
you forgot your access words, go to
http://Netpreneur.org/login and do one of
Enter in your UserID and click the
"Forgot My Password" button.
Your Password will be mailed
to your Primary Email Address.
Forgot My UserID:
your Password and click the "Forgot My UserID" button.
Then enter in your Primary Email Address and click "Send It To Me
Forgot BOTH access words:
If you forgot both access words, then
click the "Forgot My UserID" button then
enter in your Primary Email Address so we can email you your information.
If you created a UserID and Password but did not successfully
complete the Profile, you will be prompted to do so when you
If you haven't registered yet, see #2 below.
Note: Your Primary Email Address is the main email address you
entered during registration.
For more info on Primary and Alternate Email Addresses, visit
"Alternate Email Addresses"
"Authorizing your Primary Email Address"
LISTSERV Discussion List
For security and formatting reasons, our lists do not allow:
- they will be stripped from the post.
formatted posts. Most mail clients provide a plain text attachment
when you post in HTML format. If this is the case, the plain text will be used and the HTML will be discarded. This is called a
some mail clients and programs do not provide
plain text attachment, therefore all mail is sent as HTML. Other
clients, such as Netscape Messenger, allow optional plain text
You should set the option so that plain text is sent with
your software may help, but you will need to check your
so a plain text attachment is sent with your mail.
Sometime in the future, posts in "HTML only" will
and instructions you
need in order to
turn OFF the HTML
and RTF (Rich Text
Formatting) features in
click on the links
Login / Logout
There is a Login button on the Netpreneur home page. If you login here you
will not be required to login on other pages within the site.
This will also avoid your being prompted for acceptance of our Access Agreement
when trying to access restricted pages because you were not logged in.
You may visit our
site map to view pages requiring login.
After logging in you will be returned to the Netpreneur Exchange home page where you will see a welcome message. Here, you may click on your name to edit your Profile at any time.
users will need to register on our
site by typing in a User ID and
Password and clicking
on the "Create My
You will then be prompted
to complete a Profile
which will allow you to take
advantage of "My Services",
where you can manage all of
and email subscriptions
The login is associated with a specific browser window. If you start another
browser window and visit a Netpreneur page that requires login you must
login again. Once you have logged in, you can visit other sites and on returning
you will still be logged in.
The login session will last until you close the browser window or have not
visited a Netpreneur page requiring login for over 30 minutes. Each time you
visit a page that requires login, the 30 minute timer starts again. If you wish
to log out, you can either close the browser window or enter http://Netpreneur.org/logout.
My Services Popup Windows
The "My Services" page uses popup windows to display your
Profile, subscription, and registration information.
You have complete control of the size and location of the popup window. To resize the window, left click and drag one of the edges or corners of the window.
To relocate the window, left click and drag the window's title bar.
The popup windows of the "My Services" page are not meant to navigate the site but merely to provide information about the service you selected. All of the services from the "My Services" page are using the same window name, therefore, if you are navigating the site from the popup window, selecting another service on the "My Services" page will overwrite the page in the popup window. When the My Services page is unloaded it will close the popup window. For these reasons we did not put browser controls on the popup windows.
Those with the IE 5 or later browsers can navigate with the dropdown menu between the BACK and FORWARD buttons on the toolbar. Netscape browser user can navigate with the GO dropdown menu.
Registering and Creating a Profile
Now it's easier than ever to manage your
Netpreneur subscriptions and sign
up for events. If
you've never registered on the Netpreneur Exchange and created a Profile, you can
create one now to
take advantage of the benefits it offers.
Once registered, you'll be able
- Review and
manage all your event registrations and
from a single "My Services"
- Sign up for events easily using forms
prepopulated with your information
multiple email addresses when
signing up for events or services.
update your Profile at any time with
your latest information -- email
addresses, company description, event
registrations and subscriptions
services while on vacation
Registering provides you with premium Netpreneur
services, including access to:
discussion groups, resources, and
is free and only takes a few moments!
to start the process now!
Some forms on the site allow selection of multiple items. Examples of these are the selection lists on the Netpreneur Calendar of Events page. Below are a
summary of the actions required to do various kinds of item selection:
- To select an item left Click the item.
- To select a range Press and hold down the SHIFT key, and click the first and last item in group.
- To select multiple items Press and hold down the CTRL key, and click individual items in group.
Updating your Microsoft Outlook® Calendar
The link "Update my Microsoft Outlook® Calendar" has been added to Netpreneur event
description and thanks for registering pages. If you have installed Microsoft Outlook® 98 or later on
you computer, clicking this link will send the event information to your Outlook® Calendar.
Points to remember about updating your Calendar:
At this time the "Update my Microsoft Outlook® Calendar" will only appear if you are using an Internet Explorer browser.
At this time only Microsoft Outlook® 98 or later Calendars are updated with the link.
Updating your Calendar does NOT register you for the event.
Before saving the information in your Calendar, you should set the reminder time to give you enough
time to get to the event. For early events you should give yourself a 1 day reminder interval.
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(703) 648-3939 Fax